Posts Categorized: Workplace Advice

How to Handle the Growth of a Small Business

May 26th, 2017 | Posted by Vaspian
Small Business

When you’re at the helm of a small business that’s growing rapidly, it can be overwhelming to plan for the future. Maintaining your company’s brand as growth is happening can seem difficult. Here are some tips from Vaspian on how to handle the rapid development of a small business, so that you can maintain your… Read more »

How to Have a Stellar Phone Interview

May 17th, 2017 | Posted by Vaspian

More and more companies are starting to interview potential employees through phone interviews. Phone interviews allow companies to narrow down applicants, allowing them to do schedule minimal in-person interviews, saving them time and effort. While they can have their challenges, there are many tips on how to have a successful one and set yourself apart… Read more »

Tips On Upselling Customers Over the Phone

May 5th, 2017 | Posted by Vaspian

Every touchpoint you have with a customer is a unique opportunity to make it meaningful, and phone calls are no different. Upselling is one such way to make this conversation pay off far beyond the time of the call. This skill should be developed and refined in your employees. When conducting business over the phone,… Read more »

Improving Communication Among Your Employees

May 4th, 2017 | Posted by Vaspian

Effective and efficient communication can make or break any company’s productivity and workflow. Communication almost seems like a common sense skill to have, but it doesn’t come easy for some. Without the right tools and technology in place, matters are made even worse. The key to improving communication among your employees is ensuring the right… Read more »

Why Text is Not an Ideal Communication Form

April 3rd, 2017 | Posted by Vaspian

It is no secret that text is not always the most ideal communication form, especially for businesses. In today’s evolving society, new ways of communicating with other people are popping up each day. In result, more and more individuals are trending to prefer text or email over phone calls. In addition, more and more the… Read more »

Why Vaspian Committed to Hosting Webinars

March 14th, 2017 | Posted by Vaspian

Many businesses have begun hosting webinars which is essentially a presentation that is done over the Internet, allowing people from all over the world to tune in. In order to help our customers make the most of their phone system features and learn how to improve their telecommunication skills, we have begun hosting monthly webinars… Read more »

Importance of Communication in the Workplace

March 7th, 2017 | Posted by Vaspian
Importance of Communication in the Workplace

In recent years, communication is often referred to as a “lost art.” Between e-mailing, social media, and texting, many forms of “communication” don’t require us to speak to one another. However, effective communication can better your business. Although Vaspian is a big fan of successful telephone communication, we also realize how important it is to… Read more »

Boosting Morale in Your Call Center

February 23rd, 2017 | Posted by Vaspian

If part of your business is operating a call center, you probably find it challenging to engage the employees that work within it. Working in a call center can be tolling; you’re constantly talking on the phone, dealing with all kinds of customers, and sitting in one set position. However, working in a call center… Read more »

How VoIP Technology Can Improve Business Productivity

February 10th, 2017 | Posted by Vaspian

The IT world is constantly changing, so it’s no wonder why IT managers are being pulled in many different directions, making decisions on which technologies and resources to prioritize and invest in even more challenging. Security, technology, analytics and cloud come to mind as top investments, but what about technology that directly affects the customer?… Read more »

Progression of Workplace Technology

February 6th, 2017 | Posted by Vaspian

When you envision an office setting, you likely envision glowing computer screens, frantic phones ringing, and brainstorm sessions with tablets in hand. Most office settings revolve around the constant buzz of technology, which is a part of the workplace that is here to stay. Technology has changed drastically over time, changing how we do business… Read more »