Posts Categorized: Workplace Advice

Is Your Customer Difficult to Hear on the Phone?

September 28th, 2017 | Posted by Vaspian
Is Your Customer Difficult to Hear on the Phone?

If you are in a line of work where telephone communication is the bulk of your business, it’s important to be mindful of some tips and tricks that can help you gain leverage in dealing with dropped calls or customers who are difficult to hear. Polite Phrasing If you are having a hard time hearing… Read more »

Call Center Management Tips for a Stress Free Workplace

September 14th, 2017 | Posted by Vaspian

There’s no doubt about it – call center jobs can be stressful. Employees are tasked with finding solutions for customers for long hours every day, and some customers are irate, impatient and just plain rude. What’s more, call center employees are expected to remain calm, collected and professional at all times, never displaying a hint… Read more »

Medical Office Phone Etiquette Tips

September 14th, 2017 | Posted by Vaspian

A medical office is full of hustle and bustle, from patients and staff going in and out to phones ringing off the hook. Proper phone etiquette can help maintain an efficient flow within the medical work environment. So what can you do to make sure those incoming calls are handled as smoothly as possible? Be… Read more »

How to Listen to Your Customers

August 24th, 2017 | Posted by Vaspian
In order to make revenue, business leaders must listen to their customers and understand their needs instead of focusing too much on service or the product they provide.

As we all know, the main goal of any business is to make money, however, in order to make revenue, business leaders must listen to their customers and understand their needs instead of focusing too much on service or the product they provide. There is nothing more effective for improving the quality of your products… Read more »

How to Engage in Successful Business Communication

August 24th, 2017 | Posted by Vaspian
Effective communication is important in every situation, but especially in a business setting.

Effective communication is important in every situation, but especially in a business setting. Here are some tips to help you successfully begin and conduct a business conversation. Get to the point At the prospect of entering into a conversation, people likely want to know how the conversation is going to affect them: what is it… Read more »

Build Good Communication with your Boss from a Remote Office

August 4th, 2017 | Posted by Vaspian

Many modern companies encourage their employees to make their own hours, which promotes a healthier work/life balance and ensure productivity. One way to do so is to allow the employees to work remotely. The employees will be able to handle their personal life with ease and comfort, spend time with their family and work in… Read more »

Three Differences Between a Leader and a Boss

August 1st, 2017 | Posted by Vaspian
When you think about what it means to be a boss, you probably think about leadership qualities. But being a boss doesn’t necessarily mean that person is also a leader.

When you think about what it means to be a boss, you probably think about leadership qualities. But being a boss doesn’t necessarily mean that person is also a leader. Here are some key differences between being a boss and being a leader: Motivation One of the main differences between a boss and a leader… Read more »

Tips for Looking Into the Future of Your Small Business

July 24th, 2017 | Posted by Vaspian
Here are some helpful tips on how to set your business up for success.

Are you a small business owner trying to plan for the future of your company in order to retain long-term success? Here are some helpful tips on how to set your business up for success: Be Creative Following the same old routines and practices might be easy, but to stay at the top of your… Read more »

Relocating Your Business? Follow These Steps

July 10th, 2017 | Posted by Vaspian
There are many considerations and steps to take before signing a new lease and starting fresh elsewhere.

Are you a business owner thinking about relocating your company? Perhaps your company is expanding, trying to reach a new market or cutting costs. Whatever the case may be, think about the overall goal of your business and keep your business best interests at the forefront of your mind when making big decisions. There are… Read more »

Why Employee Recognition is Vital

June 20th, 2017 | Posted by Vaspian
Acknowledging employees contributes to a positive office culture, encourages employee retention and makes everyone happier to come to work.

Your employees are critical to your company’s success. Their teamwork, their dedication and their creativity make all the difference. That’s why it’s absolutely vital to recognize your employees. Acknowledging employees contributes to a positive office culture, encourages employee retention and makes everyone happier to come to work. Read on to learn more about why employee… Read more »