Posts Categorized: Career Tips

Tips on Professional Phone Etiquette

April 5th, 2017 | Posted by Vaspian

Conducting business over the phone can be an art of its own. Sure, anyone can pick up the phone and call a customer, but it’s not as easy to master as one may think. Using the phone in business requires a certain tact and finesse as the person on the other side of the phone… Read more »

Why Text is Not an Ideal Communication Form

April 3rd, 2017 | Posted by Vaspian

It is no secret that text is not always the most ideal communication form, especially for businesses. In today’s evolving society, new ways of communicating with other people are popping up each day. In result, more and more individuals are trending to prefer text or email over phone calls. In addition, more and more the… Read more »

Tips On Hosting a Conference Call

March 22nd, 2017 | Posted by Vaspian

Conference calls can either be extremely productive, or if not properly planned, a complete waste of time. We’ve all dealt with the latter, but it doesn’t have to be that way. Your colleagues are busy, and you are, too. When hosting a conference call, you should respect your attendees’ time by doing some prep ahead… Read more »

Importance of Communication in the Workplace

March 7th, 2017 | Posted by Vaspian
Importance of Communication in the Workplace

In recent years, communication is often referred to as a “lost art.” Between e-mailing, social media, and texting, many forms of “communication” don’t require us to speak to one another. However, effective communication can better your business. Although Vaspian is a big fan of successful telephone communication, we also realize how important it is to… Read more »

Boosting Morale in Your Call Center

February 23rd, 2017 | Posted by Vaspian

If part of your business is operating a call center, you probably find it challenging to engage the employees that work within it. Working in a call center can be tolling; you’re constantly talking on the phone, dealing with all kinds of customers, and sitting in one set position. However, working in a call center… Read more »

How VoIP Technology Can Improve Business Productivity

February 10th, 2017 | Posted by Vaspian

The IT world is constantly changing, so it’s no wonder why IT managers are being pulled in many different directions, making decisions on which technologies and resources to prioritize and invest in even more challenging. Security, technology, analytics and cloud come to mind as top investments, but what about technology that directly affects the customer?… Read more »

Office Phones Are Still a Must-Have

January 20th, 2017 | Posted by Vaspian

Many companies, especially in recent years have considered doing away with office phones. Many businesses have been thinking about using mobile phones, and mobile phones alone, to communicate with coworkers, clients, and customers. Although many people no longer have a landline home phone, we would never recommend running a business without a designated office phone… Read more »

Telephone Communication Still Relevant

January 19th, 2017 | Posted by Vaspian

When you get into the office each morning, you probably walk into a ton of emails, but only a few missed phone calls. The large majority of businesses communicate frequently through e-mail with both coworkers and customers. Some businesses have even begun texting their customers. Many businesses are even texting customers, such as sale associates… Read more »

How Cloud-Based Phone Systems Fit in Your Business

December 22nd, 2016 | Posted by Vaspian

Which industries are better suited for cloud-based phone systems? When looking at various options for your business, a reasonable question to ask would be: are there industries or types of businesses that are better suited to using a cloud-based phone system? Any business has plenty to gain from moving their phone system into a cloud… Read more »

Call Centers Matter to Customers

November 23rd, 2016 | Posted by Vaspian

If you have ever been a customer calling to discuss an issue with a company, you likely understand the frustration of not being able to speak to someone on the phone about it. Many of us call a company with the hope of speaking to an employee on the phone. When we aren’t able to… Read more »