Posts Categorized: Call History

Why Call Recording Will Benefit Your Business Long-Term

March 16th, 2018 | Posted by Vaspian
Why Call Recording Will Benefit Your Business Long-Term

A business should constantly be improving their services as well as their relationship with the public, and your company doesn’t need to make huge alternations in order to achieve these things, either. Sometimes the solution is as simple as a well-documented phone call. Often overlooked, call recording makes a great addition to any business across… Read more »

History Behind Telephone Operators

September 7th, 2017 | Posted by Vaspian

Did you know that in 1878 a woman named Emma Nutt made history and all she did was pick up the phone? She didn’t just connect calls and answer customers’ questions, she helped bring in a new era of telecommunications and create a new job field for women because of her soothing voice. Telephone operators… Read more »

Why Employee Recognition is Vital

June 20th, 2017 | Posted by Vaspian
Acknowledging employees contributes to a positive office culture, encourages employee retention and makes everyone happier to come to work.

Your employees are critical to your company’s success. Their teamwork, their dedication and their creativity make all the difference. That’s why it’s absolutely vital to recognize your employees. Acknowledging employees contributes to a positive office culture, encourages employee retention and makes everyone happier to come to work. Read on to learn more about why employee… Read more »

Archiving Your Calls Protects Your Business

December 13th, 2016 | Posted by Vaspian

Many companies have mixed feelings on whether or not they want to record their phone calls. Some companies want to be able to look back and find calls whenever they need them and other companies don’t see it as a priority. However, there are plenty of benefits that come with archiving your calls, from improving… Read more »

Benefits of a Call Queueing System for Businesses

November 28th, 2016 | Posted by Vaspian

Vaspian has a call queueing system that is simple for businesses to use and can provide them with valuable information about incoming calls. If your business is often receiving multiple phone calls at once and you are struggling to answer them, a call queue can help your staff provide better and uninterrupted customer service to… Read more »

Under your nose: A second look at the data you already have

February 8th, 2016 | Posted by Vaspian
call records

Everyone has is it. It’s pouring in all the time. You’re practically drowning in it. Unused data. Unused Data An important part of the information overload we live in today is filtering out the useless and betting on the useful in order to project our actions for success. But what if that information you’ve shrugged… Read more »