How To Use Your Vaspian Phone

November 14th, 2017 | Posted by Vaspian
How to Use Your Vaspian Phone

With a Vaspian phone, you have a full service, end-to-end cloud-based communications system, capable of managing every aspect of your office’s communications, both internally and externally. But how exactly do you use it? Here is a simple guide to get you started. Make a call Making a call is very easy and straightforward with a… Read more »

How Conference Calling Is An Asset To Your Business

November 9th, 2017 | Posted by Vaspian
How Conference Calling Is An Asset To Your Business

It’s just about impossible to run a successful business in 2017 without relying on conference calling. While it would be great to get everyone from your company together in one room to talk during meetings, it’s not always practical or feasible to do that. Therefore, you should turn to conference calling to get everyone on… Read more »

How to Build a Strong Communication Culture at Work

November 6th, 2017 | Posted by Vaspian
How to Build a Strong Communication Culture at Work

Businesses succeed when employees work well individually and also as a team. But in order for people to work well as a team, communication is essential. So what are things you can do to help build a strong communication culture at work? Get everyone on the same page Meet with your team to set up… Read more »

Importance of Telephones in Businesses

November 3rd, 2017 | Posted by Vaspian
Importance of Telephones in Businesses

Telephones are among the most important tools for any business. Even as social media platforms, email and other digital communication tools become more prevalent, picking up the phone is still the best way to make a personal, voice-based connection with clients, customers and coworkers. Since the first telephone line was created in the late 19th… Read more »

Larger Businesses are Now Utilizing Freelance Platforms

October 30th, 2017 | Posted by Vaspian
Larger Businesses are Now Utilizing Freelance Platforms

Growing a company means being flexible, and these days flexibility with your employees is paramount to success. But in many companies around the world, employees aren’t the only ones doing the work. According to Fortune, more and more Fortune 500 and global companies, like Samsung, are relying on freelance knowledge workers to get the job… Read more »

How Call Recording Can Improve Your Law Firm

October 2nd, 2017 | Posted by Vaspian
How Call Recording Can Improve Your Law Firm

If you are a legal professional, you understand that information accuracy and security are of paramount importance to the success of your firm. The benefits that call recording and monitoring services can provide you are innumerable. Enhance Team Performance In the industry you work in, a solid support team consisting of people who know their… Read more »

Why Your Business Might Need a New Phone System

September 29th, 2017 | Posted by Vaspian
Why Your Business Might Need a New Phone System

Every so often, it’s a good idea to assess your company’s phone system to determine whether it’s still meeting your needs. An up-to-date, effective phone system is a key ingredient for a successful business. How do you know whether your business needs a new phone system? Read on for some handy guidelines. It’s too old… Read more »

Is Your Customer Difficult to Hear on the Phone?

September 28th, 2017 | Posted by Vaspian
Is Your Customer Difficult to Hear on the Phone?

If you are in a line of work where telephone communication is the bulk of your business, it’s important to be mindful of some tips and tricks that can help you gain leverage in dealing with dropped calls or customers who are difficult to hear. Polite Phrasing If you are having a hard time hearing… Read more »

Technology is Changing the Hospitality Industry

September 27th, 2017 | Posted by Vaspian
Technology is Changing the Hospitality Industry

The hospitality industry is all about customer service and guest satisfaction, and more and more hotels are turning to technology to help them meet the ever-changing needs and wants of their guests. Vaspian is at the forefront of technological advances for hotels, and our VoIP phone system is perfect for streamlining processes and making sure… Read more »

Call Center Management Tips for a Stress Free Workplace

September 14th, 2017 | Posted by Vaspian

There’s no doubt about it – call center jobs can be stressful. Employees are tasked with finding solutions for customers for long hours every day, and some customers are irate, impatient and just plain rude. What’s more, call center employees are expected to remain calm, collected and professional at all times, never displaying a hint… Read more »