Fax Is Not Dead! The Benefits of Fax to Email

August 7th, 2018 | Posted by Vaspian
Fax to Email Helps Business Communication

Yes that’s right, fax isn’t dead! Instead, it’s saving businesses from crumbling due to senseless errors. So, though many people are baffled that the fax machine, invented more than 150 years ago, is still a thing, it’s actually very much alive and well, and a necessity across several industries. So why do we still have… Read more »

Seven Ways Automation Can Enhance Your Business

July 25th, 2018 | Posted by Vaspian
Business Automation Software Advantages

As a business owner, one of the things you should be most concerned about is making sure your company runs as efficiently as possible. If you have employees who are spending too much time getting bogged down by minuscule tasks, it could drag down morale and cost you a lot of money in the process…. Read more »

Communication Trends Taking Over the Hospitality Industry in 2018

July 17th, 2018 | Posted by Vaspian
New Technology Being Utilized in a Buffalo NY Hotel

The hospitality industry is ever-changing and with today’s advancements in technology, it’s more important than ever to stay informed on what fads are taking reign. Read on for this year’s communication technology trends in hospitality. Web-managed check-ins and check-outs More and more guests prefer the convenience of self-service to alleviate wait times and complete simple… Read more »

How to Make Better Decisions to Better Your Business

July 11th, 2018 | Posted by Vaspian
Businessman Trying to Make a Decision

Running a small business requires a lot of time and energy and often, planning for the future, isn’t a priority on the daily to-do list. However, growth and success start with taking the time to think through your processes and operations to make better business decisions in order to benefit your company for the short… Read more »

How Cloud-Based Communications Can Benefit Your Business

July 9th, 2018 | Posted by Vaspian
Cloud-Based Technology Concept

The world is rapidly changing. And now, businesses have technology at their fingertips that allow them to offer faster service, better than ever before. In almost every industry, it’s becoming not only encouraged, but also, essential that you adapt to the latest trends to keep up with the competition. Nowhere is that more relevant than… Read more »

How to Scale Your Customer Support to Meet Your Growing Business

July 2nd, 2018 | Posted by Vaspian
Customer Support Team Expanding

Your business is growing, and with it, your customers’ needs and preferences. So, while you should celebrate your growth, it’s also important to stay driven and consider how you’ll successfully support your newly expanding business. Evaluate your current customer service system and plan your strategy accordingly. Your growing business means a growing need for customer… Read more »

Perfecting Your Business Card

June 28th, 2018 | Posted by Vaspian
Business People Exchanging Business Cards

Sometimes a business card is your initial debut into a networking conversation and other times it’s the closing remark that will hopefully leave a positive lasting impression. No matter the technique you utilize, your efforts will only be noticed if your business card stands out. It’s this tiny, yet powerful item that essentially equips your… Read more »

Five Ways to Build and Grow Your Small Business

June 6th, 2018 | Posted by Vaspian
Small Business Planning How to Expand and Grow with Technology

One of the hardest obstacles as a small business owner is not starting the enterprise itself, but instead scaling it up, and expanding. It’s growing beyond that customer base of 10 or 15, or a location of one or two, that can be tough. Fortunately, there are ways to build and grow your small business… Read more »

Three Mistakes that are Driving Your Customers Away

May 30th, 2018 | Posted by Vaspian
Customer Satisfaction Ratings for Phone Service

Besides the obvious mistakes like pricing issues or poor-quality products, there are other blunders affecting your company’s success and customer loyalty. It’s vital to be aware of these errors and correct them before they drive customers from your business. Refusing to evolve It is very common to become complacent in the way you conduct your… Read more »

Top Trends that are Influencing Call Centers in 2018

May 25th, 2018 | Posted by Vaspian
Employees Using Cloud Based Communication at a Call Center

Clarity, reliability and functionality have always been key elements in the call center communication strategy. This year looks to add improved analytics, reporting, social media and more to the list. Call centers are beginning to utilize cloud-based communications to increase productivity and encourage collaboration. Although cloud-based communications have infiltrated many business’ communication strategies already, 2018… Read more »