5 Tips for Staying Focused at Work

October 4th, 2016 | Posted by Vaspian

Staying focused at work can be difficult. Even if we love what we do, we all find ourselves occasionally wishing we had spent the morning in bed. Getting distracted at work is normal but we can work on making those distractions less frequent. As technology changes, our options to distract ourselves at work are limitless…. Read more »

Best Places to Telecommute to Work

September 20th, 2016 | Posted by Vaspian
Telecommuting options

Where can I Work Outside the Office and Be Productive? Imagine a time when a time, employers asked for just about all of their employees to come into their offices every day to work. Outside of the traveling sales staff who had to travel around to do their jobs, or executives who were required to… Read more »

5 Ways To Set Up A Successful Conference Call

September 12th, 2016 | Posted by Vaspian
Successful Conference Call

  Perhaps the only thing worse than a waste-of-time, unproductive meeting, is having such a meeting over the phone. Conference calls can be a fantastic way for businesses to get things done, but not if they are mishandled. With some foresight, you can keep your conference calls from becoming events employees or clients avoid. Here… Read more »

Is Faxing Dead? Not So With Vfax – Fax To Email

September 6th, 2016 | Posted by Vaspian
fax machine

It would be a great challenge to find a phrase in modern business that induces more eye rolling than, “No, you can’t email that. You have to fax it to us.” If your office has been around long enough, you may have a fax machine or some piece of combination equipment, like a printer/scanner that… Read more »

Telecommuting Can Increase Employee Retention

August 30th, 2016 | Posted by Vaspian
Work From Home

Making sure your employees are happy is a vital component to your company’s overall success. High turnover rates can not only harm your reputation, but they can also put more stress on employees working to keep up with production and meet deadlines on time. By meeting the needs and demands of your employees as best… Read more »

Five Basic VoIP Terms to Know

August 15th, 2016 | Posted by Vaspian
on phone at work

Whether your business is just considering the use of a cloud based phone service or you have been using one for years, but don’t know much about the terms that your service provider mentions, Vaspian is here to help clear things up. There is a lot of jargon, and many abbreviations, associated with the VoIP… Read more »

Manage Your Operation in Real Time with Reporting and Wallboards

August 15th, 2016 | Posted by Vaspian
call center

Regardless of what type of company your call center is located within, it is essential that you are keeping an eye on your employees and their productivity during the course of any given day. With Vaspian’s call reporting and wallboard services, managers can gain a whole new level of control with the ability to review… Read more »

Looking at the Development of Speech Analytics

August 9th, 2016 | Posted by Vaspian
speech analytics

Speech analytics is a relatively new concept that has been more thoroughly developed in recent years, making it a fast-growing business information tool that is becoming essential for businesses to truly thrive. Speech analytics gives businesses a variety of tools to better manage and track their call interactions, and can include automatic transcription of call center… Read more »

Speech Analytics & Revenue

July 13th, 2016 | Posted by Vaspian
speech analytics revenue

It is common knowledge that every business wants to make more money, and that companies are always looking for new and inventive ways to increase revenue. But instead of chasing after unknown channels; a great way of finding more revenue is to look at how it is currently being created and then figuring out how… Read more »