266 Oak St. Buffalo, NY 14203 | 1-855-VASPIAN (827-7426) Manage My Account
Staying focused at work can be difficult. Even if we love what we do, we all find ourselves occasionally wishing we had spent the morning in bed. Getting distracted at work is normal but we can work on making those distractions less frequent. As technology changes, our options to distract ourselves at work are limitless…. Read more »
Where can I Work Outside the Office and Be Productive? Imagine a time when a time, employers asked for just about all of their employees to come into their offices every day to work. Outside of the traveling sales staff who had to travel around to do their jobs, or executives who were required to… Read more »
Perhaps the only thing worse than a waste-of-time, unproductive meeting, is having such a meeting over the phone. Conference calls can be a fantastic way for businesses to get things done, but not if they are mishandled. With some foresight, you can keep your conference calls from becoming events employees or clients avoid. Here… Read more »
It would be a great challenge to find a phrase in modern business that induces more eye rolling than, “No, you can’t email that. You have to fax it to us.” If your office has been around long enough, you may have a fax machine or some piece of combination equipment, like a printer/scanner that… Read more »
Making sure your employees are happy is a vital component to your company’s overall success. High turnover rates can not only harm your reputation, but they can also put more stress on employees working to keep up with production and meet deadlines on time. By meeting the needs and demands of your employees as best… Read more »
Whether your business is just considering the use of a cloud based phone service or you have been using one for years, but don’t know much about the terms that your service provider mentions, Vaspian is here to help clear things up. There is a lot of jargon, and many abbreviations, associated with the VoIP… Read more »
Regardless of what type of company your call center is located within, it is essential that you are keeping an eye on your employees and their productivity during the course of any given day. With Vaspian’s call reporting and wallboard services, managers can gain a whole new level of control with the ability to review… Read more »
Speech analytics is a relatively new concept that has been more thoroughly developed in recent years, making it a fast-growing business information tool that is becoming essential for businesses to truly thrive. Speech analytics gives businesses a variety of tools to better manage and track their call interactions, and can include automatic transcription of call center… Read more »
There are few – if any – things more important to a call center than the phone system in use, and when it comes to choosing a phone system the three most important features to consider are clarity, reliability and functionality. With clear calls, a system that will keep you connected at all times, and… Read more »
It is common knowledge that every business wants to make more money, and that companies are always looking for new and inventive ways to increase revenue. But instead of chasing after unknown channels; a great way of finding more revenue is to look at how it is currently being created and then figuring out how… Read more »
Vaspian LLC
266 Oak St.
Buffalo, NY 14203
Toll Free: 1-855-VASPIAN (827-7426)
support@vaspian.com | sales@vaspian.com
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