How to Incorporate the Hybrid Workplace Model

July 20th, 2021 | Posted by Vaspian
How to Incorporate the Hybrid Workplace Model

Last year, majority of Americans were sent away from the office and forced to work from home. Now that infection rates are falling and more Americans are getting vaccinated, the return to the office seems inevitable. Yet, many companies realized the benefits of offering remote work, thus more and more companies are offering a hybrid… Read more »

How to Prevent Your Tone from Getting Lost in Email

May 21st, 2021 | Posted by Vaspian
How to Prevent Your Tone from Getting Lost in Email

There are many times you have probably logged into your work email in the morning, and while reading your messages, thought, Wow, that person must be in a bad mood today! This is a common occurrence for employees who use email regularly during the day. There are some people who simply aren’t as proficient in… Read more »

How to Manage Your Remote Workers

March 15th, 2021 | Posted by Vaspian
How to Manage Your Remote Workers

While it’s been almost a year since the coronavirus first shut down our offices, many of us are still working from home. What’s more, this trend may continue as more and more businesses realize the benefits of remote working. If you’re a manager, though, you may have found that managing your remote workers is more… Read more »

How to Work from Home in a Small Apartment

January 26th, 2021 | Posted by Vaspian
HOW TO WORK FROM HOME IN A SMALL APARTMENT

We spent most of 2020 working from home, and we are expected to spend most of 2021 working from home as well. For some of us, this is no big deal; we have a separate room or den we can use as our home office. However, for those who live in small apartments, working from… Read more »

Phone Etiquette Tips for When You’re Working from Home

December 17th, 2020 | Posted by Vaspian
Phone Etiquette Tips for When You’re Working from Home

In our last blog post, we discussed basic business phone etiquette. But what happens when you’re working from home? Working from home is very different from working in an office. You will be dealing with kids, spouses, and pets, all the while trying to keep the person on the other end of the line happy…. Read more »

Business Phone Etiquette Tips

October 5th, 2020 | Posted by Vaspian
Business Phone Etiquette Tips

Conducting business over the phone can be an art of its own. Sure, anyone can pick up the phone and call a customer, but it is not as easy to master as one may think. Because there are no facial cues, using the phone in business requires a certain tact and finesse. So, it is… Read more »

How to Keep Your Remote Workers Engaged

August 14th, 2020 | Posted by Vaspian
How to Keep Remote Workers Engaged

The coronavirus has forced many Americans to become remote workers. While remote work has a variety of benefits, there are some drawbacks. Namely, workers will feel less engaged with their company and their team. They don’t have the breakroom to chat and bond with their coworkers, making them feel isolated, unappreciated, and unmotivated to do… Read more »

How to Set Up the Ideal Home Office

May 1st, 2020 | Posted by Vaspian
How to Set Up the Ideal Home Office

If you’re like most Americans, you have likely been spending these past few months in quarantine working from home. While many states are starting to ease restrictions, most businesses are not in a hurry to bring their employees back to the office. This means, most of us will be working from home the remainder of… Read more »

4 Tips to Make Working from Home Easier

April 21st, 2020 | Posted by Vaspian
4 Tips to Make Working from Home Easier

Ever since the coronavirus was declared a world-wide pandemic, more and more businesses have made their employees work from home. While telecommuting can certainly have its benefits, it can be difficult to start for the first time. Whether your kids are distracting you or you’re having a hard time getting off that couch, here are… Read more »

How Live Monitoring Can Benefit Your Call Center

February 26th, 2020 | Posted by Vaspian
How Live Monitoring Can Benefit Your Call Center

Whenever you hire new employees at your call center, you as a manager will have to take time out of your day to coach them and get them up to speed on what has to be done. After all, not everyone comes into a call center knowing exactly how to do the job. One of… Read more »