A successful business is one that keeps up with the times. However, with technology advancing at a lightning-fast pace, you may wake up one day and notice that your business is woefully out of date. Realizing this too late can put your business in jeopardy, so keep an eye out for these tell-tale signs that your business is stuck in the past:
Your website is outdated and difficult to use
Looks aren’t everything, but when it comes to a website, they certainly mean a lot. It takes as little as 2.6 seconds for visitors to see your website, make their first impressions, and then either stay, or leave. Whether they stay or leave initially depends on how your website looks (Is it clean? Easy to read? Professionally done?). Then how long they stay will depend on its ease of use (Are there call-to-action buttons? Does it load quickly? Is it organized?). Long story short, if your website still looks and functions like it did in 2009, you won’t gain a lot of traction in 2019.
You don’t update or integrate your tech
All of the technology you use in all of your departments should be up-to-date and integrated with one another. If they’re not, your employees may struggle to communicate with each other or with their clients. There are many ways to remedy this; start with updating your internet to high-speed internet first, then work on integrating your tech. For example, you can try streamlining your customer relationship management (CRM) platform with your business phone system.
You haven’t gone mobile
We live in a world where smartphones are king. If you’re not using this to your advantage, then you’re not getting the most out of your business. Bring Your Own Device (BYOD) technology can allow you to stay connected 24/7 so you can contact employees and better serve your customers’ needs wherever you are.
You still use paper
This isn’t just from an environmental point of view—using paper documents just isn’t practical for a 21st century business. All of your documents should be organized, archived, and easily searchable, and the best way to do this is to digitize all of your documents and business transactions. This should include transactions without a paper-trail, such as phone calls, which can be easily digitized with speech analytics.
If you find your business is still practicing these outdated methods, then it’s time to take the first step by updating your business phone system. At Vaspian, our cloud-based VoIP system can help you integrate your tech, digitize your information, and more. We also partner with several Fiber internet providers to get you the fastest speed possible. Give us a call at 1-855-827-7426 to find out how we can help your business today.