Medical

Medical offices can go from slow to slammed in a heartbeat, and Vaspian is a medical phone systems hosted telephony provider that keeps up with your needs. With a wide array of features and technology, your call system will be reliable, efficient and secure in even the busiest emergencies.

medical-callsVaspian voice and internet service is not only 100% reliable and highly affordable, but also offers features to improve your office. Targeted solution benefits give you complete mobile functionality at the office including mobile handsets and headsets, allowing you to handle more tasks faster. Vaspian’s call center capabilities are state-of-the-art, with call queuing, automatic call overflow management, call stat displays through web browsers or monitors, call forwarding, automated answering services and call center stat reports. The Busiest Hour Report makes employee scheduling easier while providing faster service to patients. Vaspian’s vFax service allows medical records to be transferred to other offices in compliance with HIPPA, while voicemail to email makes it easy to manage prescription refill requests and other messages.

medical-aidMedical Phone Systems Features & Benefits:

  • Automatically queue calls up in the order they were received
  • Automatically overflow calls om larger queues during exceptional busy times
  • Announce callers position while holding
  • Display Wallboard call stats in a web browser or output them to a TV
  • Manage call center stats; number of calls; average wait time, etc
  • Manage staffing needs with real call data, broken down by hour
  • Call forwarding
  • Mobile handsets or headsets to allow office mobility
  • vFax – Voicemail to Email