X-Tone™
Built to replace aging key systems, X-Tone™ is a powerful application suite designed specifically to address the needs of small businesses. X-Tone™ takes full advantage of the investment made by carriers in their metro access networks, to deliver superior voice services via any broadband connection, whether xDSL or T1 or Fiber.
Customers gain direct control over their voice services through a simple-to-use, web-based portal.
Full key system functionality without the "box in the basement."
X-Tone™ provides all the features that small businesses use, without the up-front capital cost and the ongoing maintenance expense inherent in owning a traditional phone system. Instead, this simple to use functionality is delivered as a "pay as you grow" service that will never be obsolete.
This unique solution delivers on the promise of simplicity and ease of use - the two primary requirements in order for small business to quickly adopt this solution. The architecture is open and extensible, thereby enabling the carrier with the ability to deliver a steady stream of enhanced features and services.
Company Wide Features
- Account Codes
- Auto Attendants
- Bridge Station Appearance
- Broadcast Groups
- Call Permissions
- Call Queuing
- Company Directory
- Company Speed Dials
- Direct Inward Dialing
- Extension Dialing
- Hunt Group (Circular/Linear)
- Music/Announcement on hold
- Online - Help
- Online - Helpdesk
- Online - Knowledge Base
- Page - Loudspeaker or Phone
Individual Features
- Call Coverage
- Call Forward
- Call Group - Login/Logout
- Call Hold
- Callers List - Made/Missed/Answered
- Click to Call
- Company Directory - Via phone and web
- Direct Inward / Outward Dialing
- Hot Desk (Login/Logout)
- Multiple Line Appearance
- Online - Help
- Online - Helpdesk
- Online - Knowledge Base
- Programmable Keys
- Redial
- Speed Dials
- Three Way Call
- Transfer - Blind
- Transfer - Supervised
- Voice Mail and MWI