Why Employee Recognition is Vital

June 20th, 2017 | Posted by Vaspian
Acknowledging employees contributes to a positive office culture, encourages employee retention and makes everyone happier to come to work.

Your employees are critical to your company’s success. Their teamwork, their dedication and their creativity make all the difference. That’s why it’s absolutely vital to recognize your employees. Acknowledging employees contributes to a positive office culture, encourages employee retention and makes everyone happier to come to work. Read on to learn more about why employee… Read more »

Becoming a Reliable Receptionist

June 5th, 2017 | Posted by Vaspian
Career Tips

Companies across the world rely heavily on receptionists. Receptionists are constantly preforming a variety of tasks to keep a business running smoothly. As a receptionist, not only are expected to juggle an assortment of tasks but you are also the first impression of the business to potential customers. With that said, being a solid receptionist… Read more »

How to Handle the Growth of a Small Business

May 26th, 2017 | Posted by Vaspian
Small Business

When you’re at the helm of a small business that’s growing rapidly, it can be overwhelming to plan for the future. Maintaining your company’s brand as growth is happening can seem difficult. Here are some tips from Vaspian on how to handle the rapid development of a small business, so that you can maintain your… Read more »

How to Master the Art of Working from Home

May 24th, 2017 | Posted by Vaspian

Working from home comes with a variety of perks and advantages, but it also can come with its own share of challenges. It might be hard to adjust to working from home if you’re used to a traditional office job that required you to come to the office every day. Working from home isn’t for… Read more »

How to Have a Stellar Phone Interview

May 17th, 2017 | Posted by Vaspian

More and more companies are starting to interview potential employees through phone interviews. Phone interviews allow companies to narrow down applicants, allowing them to do schedule minimal in-person interviews, saving them time and effort. While they can have their challenges, there are many tips on how to have a successful one and set yourself apart… Read more »

Tips On Upselling Customers Over the Phone

May 5th, 2017 | Posted by Vaspian

Every touchpoint you have with a customer is a unique opportunity to make it meaningful, and phone calls are no different. Upselling is one such way to make this conversation pay off far beyond the time of the call. This skill should be developed and refined in your employees. When conducting business over the phone,… Read more »

Improving Communication Among Your Employees

May 4th, 2017 | Posted by Vaspian

Effective and efficient communication can make or break any company’s productivity and workflow. Communication almost seems like a common sense skill to have, but it doesn’t come easy for some. Without the right tools and technology in place, matters are made even worse. The key to improving communication among your employees is ensuring the right… Read more »

Tips on Professional Phone Etiquette

April 5th, 2017 | Posted by Vaspian

Conducting business over the phone can be an art of its own. Sure, anyone can pick up the phone and call a customer, but it’s not as easy to master as one may think. Using the phone in business requires a certain tact and finesse as the person on the other side of the phone… Read more »

Why Text is Not an Ideal Communication Form

April 3rd, 2017 | Posted by Vaspian

It is no secret that text is not always the most ideal communication form, especially for businesses. In today’s evolving society, new ways of communicating with other people are popping up each day. In result, more and more individuals are trending to prefer text or email over phone calls. In addition, more and more the… Read more »

Tips On Hosting a Conference Call

March 22nd, 2017 | Posted by Vaspian

Conference calls can either be extremely productive, or if not properly planned, a complete waste of time. We’ve all dealt with the latter, but it doesn’t have to be that way. Your colleagues are busy, and you are, too. When hosting a conference call, you should respect your attendees’ time by doing some prep ahead… Read more »